ZEPCAM: Ensuring Privacy in Bodycam Solutions

Compliance with GDPR and other laws

Clients are concerned about compliance with privacy regulations worldwide when using bodycams.

ZEPCAM has developed its hardware and software to be flexible and meet regulations. As a company based in the EU, GDPR compliance is our priority and part of our DNA. We specialise in adhering to GDPR, one of the world’s most stringent privacy and security laws, and this commitment influences our product designs and business practices worldwide.

At ZEPCAM, we understand the importance of Data Protection Impact Assessments (DPIA) in introducing new technologies that handle personal data, such as body-worn cameras. While our clients are responsible for conducting DPIAs, we provide comprehensive documentation and expert guidance to assist them. This support ensures that our clients can effectively assess the risks associated with data processing activities, thereby balancing security needs with data protection obligations and safeguarding the privacy rights of individuals.

Our commitment also includes implementing data minimisation, ensuring data integrity and confidentiality, and providing robust user rights management. These are core components of GDPR. Our ISO 27001 certification indicates our dedication to data security. It ensures that our systems and processes meet the highest global standards for information security management.

Industry-Specific Regulations on Bodycam Use

Clients may need clarification about the laws and regulations surrounding using bodycams in their industry.

Bodycams are subject to a complicated set of local and international regulations. When used on private property, bodycams work similarly to CCTV systems and are subject to surveillance laws. However, their use in public spaces depends on local privacy and data protection laws. Clients should seek guidance from a legal specialist to comply with relevant regulations. Additionally, they should consult with the works council and ensure they follow labour laws and respect employee rights.

Potential for Invasive Data Collection

There’s concern that bodycams might collect sensitive information unnecessarily, infringing on individual privacy.

ZEPCAM bodycams are designed with strict data collection parameters focused solely on necessary and relevant data capture. The devices only activate recording when manually triggered by the user, ensuring no inadvertent data collection. Additionally, the cameras feature a pre-recording function that can capture footage up to 2 minutes before the manual activation. However, this data is stored only temporarily and is automatically deleted if not saved during an incident report, preventing any unnecessary long-term storage of video footage. The availability of redaction tools in ZEPCAM Manager helps anonymise identifiable information before any footage is processed or reviewed.

Risk of Unauthorised Data Access

There is a legitimate fear that data captured could be accessed by unauthorised users, risking data breaches and privacy violations.

To mitigate this risk, ZEPCAM uses end-to-end AES256 encryption for storing and transferring data, ensuring access is shielded from unauthorised users. Furthermore, our ZEPCAM Manager software implements rigorous user access controls that track and manage who can view or interact with the data, ensuring accountability and security. A crucial part of our security protocol includes two-factor authentication (2FA), which requires users to verify their identity using two distinct forms of validation before accessing sensitive information, thereby significantly reducing the risk of unauthorised access.

Misuse of Stored Data

There’s a risk that stored data might be used for non-intended purposes.

ZEPCAM Manager offers a comprehensive roles and rights management system, allowing detailed control over who can access data. This feature reduces the risk of misuse of data. Each user’s access is tailored to their role, ensuring they can only interact with data necessary for their duties. Moreover, the system requires adding a comment before reviewing specific footage to promote transparency and accountability. This ensures that any access or action taken is documented and justified. Additionally, the ZEPCAM system includes detailed logging of all data access and actions taken. This provides a traceable audit trail that enhances accountability and aids in investigating any unauthorised actions.

Risk of Improper Use

There may be concerns about potential unethical and noncompliant use of the technology.

Although ZEPCAM provides extensive resources and support to ensure proper usage of its technology, the actual operational training is often conducted by certified training partners. These partners are equipped to train users in the operational context of their environments. This decentralised training approach ensures that all personnel understand how to handle the technology responsibly within the scope of their specific roles. It also allows for more specialised and relevant instruction.

Hosting Data Solutions

Clients may be concerned about the location of their hosted data and its compliance with local laws and regulations.

ZEPCAM offers AES-256 end-to-end encrypted, secure, scalable on-premise and cloud solutions that comply with every law and geographical location the client desires. Our solutions are designed to accommodate each client’s specific needs and preferences, ensuring that their data is stored securely and complies with local regulations, regardless of the chosen hosting location.

Building Trust Through Proactive Privacy Measures

ZEPCAM believes in proactive communication with all stakeholders about how our technologies work and the steps we take to protect privacy. We provide thorough documentation, robust support, and ongoing training to ensure our clients are well-informed and prepared to use our systems responsibly.

Choosing ZEPCAM’s bodycam solutions allows organisations to leverage cutting-edge technology while respecting and upholding the highest privacy and data protection standards. By addressing these privacy concerns head-on, we aim to build a trusting relationship with potential clients, ensuring they understand that our commitment to their privacy is unwavering. With ZEPCAM, you can confidently partner with a leader in secure and compliant body-worn camera technology. If you have any questions, please don’t hesitate to reach out.

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