To ZEPCAM your privacy is of great importance.
ZEPCAM therefore complies with the privacy law.
This means that your data is safe and that we always use
it properly. In this privacy statement it is explained
what ZEPCAM does with the information
Welcome to www.zepcam.com!
By using this website, you acknowledge that you understand and agree to the terms of this Privacy Statement.
(local) Handling orders
If you place an order with ZEPCAM, the company uses your personal data to handle the order to the best of our ability. ZEPCAM may then transfer your personal details to ZEPCAM’s shipping service(s) to have the order shipped to you. ZEPCAM also receives information about your payment from your bank or credit card company.
Therefore ZEPCAM uses your name and address, company name, telephone number, billing address, email address, payment details and IP address. ZEPCAM needs this because of the contract and data processing agreement the company concludes with you. ZEPCAM stores this information until the order is completed and seven years thereafter (which is the legal storage obligation).
If you send an email for a question, ZEPCAM’s staff will answer as soon as possible. For this ZEPCAM will use your name and address, company name, telephone number and email address. Sending such an email gives ZEPCAM the permission to use these data. ZEPCAM keeps this information until we are sure that you are satisfied with our response.
You can subscribe to one or more of ZEPCAM’s newsletters. It informs you about the latest news, tips and information regarding ZEPCAM’s products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link.
ZEPCAM would like to send you information about offers and new products or services. We do this:
- by post
- by email
- by phone
You can object to the publicity at any time. Every message mentions how this can be done. Each email contains an unsubscribe link. When you receive a publicity phone call you can indicate this when you receive a call.
Providing data to other companies or institutions
ZEPCAM will only provide other companies or institutions with your personal details if this is necessary for processsing orders or if ZEPCAM is legally obliged to do so (for example if the police require in case there is a suspicion of a crime).
ZEPCAM partners with certain companies. There is the possibility that these authorised sales partners receive your personal data. It enables them to send you publicity and / or approach you with sales offers. There is an agreement that you can always unsubscribe and that they will be obliged to erase your data.
Statistics and profiling
ZEPCAM keeps statistics about the use of the company’s website. These statistics enable ZEPCAM to improve the website and, for example, only publish relevant information.
Cookies and tracking pixels
ZEPCAM’s website uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookies about the use of the website can be transferred to secure servers.
ZEPCAM places necessary, statistical and marketing cookies on our website. A necessary cookie has purely technical functionality that makes the website work properly. The statistical cookie collects anonymous data about the use of the website and thereby helps to optimise the website. The marketing cookies keep track of your browsing behavior.
A tracking pixel is an electronic file (size normally 1 pixel x 1 pixel) that is placed in an e-mail (for example our newsletter). By using a tracking pixel ZEPCAM can see if an e-mail is being read.
When you visit the website for the first time, the website displays a message explaining cookies. If you continue to use the website afterwards, ZEPCAM assumes that you have no objection to the cookies.
In the first place, ZEPCAM uses functional cookies. These cookies are necessary to provide you with the services and functionalities that you have requested. For example, functional cookies remember that you are logged in, so that you do not have to log in again on a subsequent web page.
To collect statistics about the use and visit of the website, ZEPCAM uses analytics services. This data is analyzed by the provider of these analytics services and the results are provided to ZEPCAM. In this way ZEPCAM gains insight into how the website is used and can use this data to adjust the website and / or its services if necessary. If required by law, the analytics service can provide this information to third parties.
ZEPCAM has made its analytics services as privacy-friendly as possible. That means that ZEPCAM has taken the following measures to protect your privacy:
- ZEPCAM has concluded a processing agreement with the provider of the analytics service
- ZEPCAM has agreed with the provider of the analytics service that the data may not be used for other purposes.
Targeting cookies are used to help in providing users with adverts that are relevant to them by collecting information about their browsing habits and Site usage. They can also be used to allow third parties to display relevant and personalised ads to users through their networks, to measure the effectiveness of advertising campaigns and to limit the number of times you see the same advert.
The website provides access to various social media, such as Facebook, Twitter, LinkedIn, Instagram and Youtube. With the help of these so-called social plugins you can share information on the website with others and recommend it. Cookies are placed on your device by third parties via the social plugins. These may be cookies that aim to optimise your user experience, but tracking cookies can also be placed that are used to track your browsing behavior across multiple websites and to build a profile of your browsing behavior.
You can always revoke the permission that you have given to ZEPCAM for placing and reading cookies by setting your browser so that it does not accept cookies or by deleting all cookies already placed in your browser. Consult the help function of your browser to see how you can delete cookies. Refusing and removing cookies only has consequences for the computer and the browser on which you perform this action. If you use multiple computers and / or browsers you must repeat the above-mentioned operation(s) for each computer and / or browser.
The possibility exists that the information collected by means of a cookie contains personal data. If that is the case, the Privacy Statement of ZEPCAM also applies to the processing of these personal data.
Data security is of great importance to ZEPCAM. The company has taken steps to protect your data by using data encryption on our website and applications. ZEPCAM’s websites are hosted in the EU and are monitored 24/7/365. The servers where they are stored includes firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.
Changes to this privacy statement
When the website changes, or ZEPCAM changes services, the company must of course also adjust the privacy statement. Do always check the date below and check if there are new versions. ZEPCAM will do its best to announce changes separately.
View and change your data
If you have questions or want to know which personal data ZEPCAM has about you, you can always contact us. Find the company’s contact details below.
You have the following rights:
- receive an explanation about which personal data ZEPCAM has and what ZEPCAM does with it
- insight into the exact personal data ZEPCAM has
- to have errors corrected
- the removal of outdated personal data
- to withdraw permission
- object to a specific use
Please note that you always clearly indicate who you are, so that ZEPCAM staff can be sure that they do not modify or delete data from the wrong person.
File a complaint
If you feel that ZEPCAM is not helping you in the right way, please contact us.
Our contact details