4 important reasons your hospital security should use bodycams
In order to create a safer environment, security workers in hospitals need tools to decrease aggression. This ensures personnel, patient and visitor safety and helps medical staff save lives. Keep reading to discover the 4 important reasons why hospital security workers should adopt bodycams.
Medical personnel often encounter life or death scenarios and have to make split-second decisions. They are also increasingly dealing with violence and aggression from patients and visitors. Efficient bodycam solutions can help security personnel in hospitals increase and improve medical professionals’ security and allow them to do their job in a safe working environment. There are 4 great reasons for security personnel to adopt bodycams:
1. Aggression prevention
Bodycams are important tools to combat hostility against healthcare workers and emergency paramedics. The coronavirus has exacerbated the already growing trend of violence targeted at healthcare workers.
Bodycams are effective tools which help to provide a safe and stable working environment. The use of bodycams is an excellent addition to many hospitals’ existing security packages. Wearing a visible bodycam stimulates calmer behaviour and de-escalates and prevents incidents. A safer, less turbulent environment is also more pleasant (and less stressful) for visitors and patients.
2. Personal safety
Because bodycams have proven to reduce the likelihood, number and impact of frontline incidents and conflicts, they make healthcare workers and paramedics feel safer and improve their performance and confidence on the job. Security employees working at the Leiden Medical University Center report feeling really positive about the use of bodycams and say they feel safer when wearing the bodycam.
Bodycam footage can also be used as evidence to illustrate the course of events if a situation did escalate. This evidence can stand up in court if necessary. The Leiden University Medical Centre, for instance, reports that security workers were able to use bodycam images as proof in certain cases involving the police or as evidence for (false) complaints originating from the patient, visitors or the family of the patient. This results in greater transparency, less unnecessary misunderstandings and the proper resolution of conflicts.
Bodycams are excellent training tools for security workers in hospitals. Bodycam recordings can be played back to learn from situations and improve work performance. The correct usage of bodycams is often an important element of annual aggression training sessions in hospitals, which security workers are often obligated to attend. The aim is to know exactly what to say, when to switch the camera on and how to handle each incident in an appropriate manner. Bodycams with a live streaming function can also be used to communicate with experts from a distance, so security workers know exactly what to do in a given situation.
Did you know that ZEPCAM’s bodycam solutions are highly secure and don’t compromise any patient data? ZEPCAM offers turnkey, scalable solutions which are compatible with existing IT systems. The hard- and software solutions are GDPR compliant and uphold the privacy of patients and personnel. ZEPCAM’s solutions are highly valued and used by renowned customers such as the NHS, Leiden University Medical Centre (LUMC), University of Pittsburgh Medical Centre, UMC Utrecht and West Middlesex University Hospital. ZEPCAM’S bodycam solutions are designed, produced and serviced in the The Netherlands.